Privacy Policy
OfficeNexa is committed to protecting your privacy. This policy outlines how we collect, use, and
safeguard your information.
Information Collection
- We collect information you provide via forms (name, email, company, message) to respond to
inquiries.
- We may collect basic technical data (IP address, browser type, device, approximate location) for
security and analytics.
- We use cookies and similar technologies to improve site performance, preferences, and session
continuity.
- You can disable cookies in your browser; some site functions may be reduced.
- We do not sell your personal information to third parties.
- We share data only with service providers needed to operate the website (hosting, analytics)
under confidentiality obligations.
- We may disclose information if required by law, regulation, or valid legal process.
- We use reasonable technical and organizational measures to protect data from unauthorized
access.
- No method of transmission or storage is 100% secure; you acknowledge residual risk.
- We retain inquiry data only as long as necessary to respond, comply with legal obligations, or
resolve disputes.
- You may request access, correction, or deletion of your personal information where applicable.
- We may communicate with you regarding your inquiry and service updates relevant to your request.
- We do not knowingly collect personal data from children; contact us if you believe a child
submitted data.
- Third-party links on our site are governed by their own policies; we are not responsible for
their practices.
- We may update this policy from time to time; changes become effective when posted.
- If you continue to use the site after updates, you accept the revised policy.
- We may log security events (failed logins, suspicious requests) to prevent abuse.
- We may use aggregated, non-identifiable data for reporting and service improvements.
Contact Information
2590 Vickers Dr, Colorado Springs, CO 80918
Phone: +1 (720) 964-0262
Email: support@Office-Nexa.com
Terms of Service
These terms govern your use of OfficeNexa's services. By engaging with us, you agree to these terms.
Service Agreement
- By accessing this website, you agree to these Terms of Service.
- Services described are provided on a professional consulting basis, subject to availability.
- Any estimates, timelines, or examples are informational and not binding unless agreed in
writing.
- We may require a written proposal or agreement before commencing paid work.
- You are responsible for providing accurate information in inquiries and communications.
- You agree not to misuse the website, attempt unauthorized access, or disrupt site operation.
- We may suspend access for suspicious activity, abuse, or violations of these terms.
- All content on this website is provided “as is” without warranties of any kind to the fullest
extent permitted by law.
- We do not guarantee specific business outcomes, revenue, savings, or operational results.
- Any deliverables, intellectual property, and usage rights are defined in the applicable service
agreement.
- Client-provided materials remain the client’s responsibility (licenses, permissions, lawful
use).
- Confidentiality obligations, if applicable, are governed by the service agreement or NDA.
- Payments, billing cycles, and late fees (if any) are defined in the service agreement or invoice
terms.
- We may use subcontractors or tools to deliver services; we remain responsible for overall
performance as agreed.
- To the maximum extent permitted by law, our liability is limited to amounts paid for the
services giving rise to the claim.
- We are not liable for indirect, incidental, or consequential damages (lost profits, data loss,
downtime).
- You agree to comply with applicable laws when using our services and website.
- We may update these Terms; continued use of the website constitutes acceptance of updates.
- If any provision is unenforceable, remaining provisions remain in effect.
Contact Information
2590 Vickers Dr, Colorado Springs, CO 80918
Phone: +1 (720) 964-0262
Email: support@Office-Nexa.com
Refund Policy
Our refund policy is designed to ensure fairness for both our clients and our business.
Refund Eligibility
- Refund eligibility depends on the type of service purchased and the status of work performed.
- For consulting engagements, cancellation before work begins may be eligible for a full refund.
- If work has started, refunds (if any) may be prorated based on time spent and deliverables
completed.
- Work that has been delivered, reviewed, or approved may be non-refundable.
- Training sessions cancelled within a short notice window may be subject to a cancellation fee.
- Rescheduling is generally preferred; we will offer reasonable alternative dates when possible.
- Subscription or monthly services may be cancelled effective at the end of the current billing
period unless otherwise agreed.
- Refunds for subscription services, if applicable, may be prorated for unused time at our
discretion.
- Third-party costs (licenses, platform fees, paid tools, processing fees) are non-refundable.
- Chargebacks initiated without first contacting us to resolve the issue may void refund
eligibility.
- To request a refund, you must submit a written request including invoice details and the reason
for the request.
- We may request additional information to evaluate the refund request fairly.
- Approved refunds are processed to the original payment method when possible.
- Refund processing time may vary depending on banks and payment processors.
- Partial refunds may be issued for partially completed scopes when appropriate.
- No refunds are provided for delays caused by missing client inputs, approvals, or access
required to perform work.
- If we fail to deliver the agreed scope due to our fault, we will work to remedy the issue or
offer a fair resolution.
- Any custom agreements or signed statements override this general policy.
Contact Information
2590 Vickers Dr, Colorado Springs, CO 80918
Phone: +1 (720) 964-0262
Email: support@Office-Nexa.com